Privacy Policy
Effective Date: May 17, 2026 Last Updated: May 17, 2026
XP Stream Tools ("we," "our," or "us") operates the website xpstreamtools.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
XP Stream Tools operates from Illinois, United States.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (stored as a cryptographic hash; we never see your plaintext password)
- Account creation date
License and Activation Information
When you activate a license, we collect:
- License key
- Channel name(s) for the platforms you use (Twitch, Kick, YouTube, TikTok)
- Platform selections
- Email address associated with the activation
Technical Information
When you use the Service, we automatically collect:
- IP address (used for rate limiting and abuse prevention)
- Browser type and version
- Device type
- Pages visited and timestamps
- Referring website
Communications
If you contact us via email, we retain a record of that correspondence.
Information We Do Not Collect
We do not collect biometric information, including but not limited to facial recognition data, fingerprints, voiceprints, or retina scans. Accordingly, the Illinois Biometric Information Privacy Act (BIPA) and similar biometric privacy laws do not apply to our processing.
Streaming Platform Integrations
When you connect streaming platform accounts or channels to the Service, we may store channel identifiers, usernames, or publicly available profile information necessary for overlay functionality and license activation.
We do not access private messages, payment information, or third-party platform passwords.
Payments
Payments made through third-party platforms such as Etsy or future payment providers are processed directly by those providers. XP Stream Tools does not store full payment card information on its servers.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Authenticate your account and protect against unauthorized access
- Process license activations and connect overlays to your streaming channels
- Communicate with you about your account, including verification emails and password resets
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Send important service announcements
How We Share Your Information
We do not sell your personal information.
Service Providers
We use third-party service providers to operate the Service, including providers for hosting infrastructure, database and authentication, transactional email delivery, CAPTCHA verification, rate limiting, and marketplace sales (including Etsy).
These providers process data under their own privacy policies. A current list of subprocessors is available on request by contacting support@xpstreamtools.com.
Legal Compliance
We may disclose information if required by law or to protect the rights, property, or safety of XP Stream Tools, our users, or others.
Business Transfers
If XP Stream Tools is acquired or merged with another entity, your information may be transferred as part of that transaction.
Data Retention
We retain your information for the following periods:
- Account data: Retained while your account is active. Deleted within 30 days of an account deletion request.
- License and transaction records: Retained indefinitely for fraud prevention, dispute resolution, and legal compliance, even after an associated account is deleted.
- Activation logs and audit events: Retained for up to 12 months for abuse prevention and operational support.
- Email communications: Retained for up to 24 months.
- IP addresses (rate limiting): Stored temporarily; typically deleted within 24 hours after the relevant rate limit window expires.
Your Rights
Depending on your location, you may have rights regarding access, correction, deletion, portability, restriction, or objection to processing of your personal information.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.
If you are in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact support@xpstreamtools.com. We will respond within 30 days.
Cookies and Similar Technologies
We use cookies and similar technologies as described in our Cookie Policy.
Children's Privacy
The Service is not intended for users under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
By using the Service, you understand that your information may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
Security
We implement industry-standard security measures including HTTPS encryption, encrypted password storage, rate limiting, CAPTCHA protection, and database access controls.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or by posting a prominent notice on the Service. The "Last Updated" date at the top of this page will reflect the most recent revision.
Contact Us
Email: support@xpstreamtools.com Website: xpstreamtools.com